Standard 30-Day Return Window At OmniSource Retail, customer satisfaction is paramount. We accept returns on eligible items within 30 days of delivery.

Eligibility & Item Condition To be eligible for a return:

• Items must be unused, unworn, and in the same condition as received.

• Items must remain in their original manufacturer packaging with all tags, inserts, and included accessories intact.

• Proof of purchase (order number or email receipt) is required.

Non-Returnable Items Certain types of goods cannot be returned, including perishable items, opened personal care/hygiene products, gift cards, and items explicitly marked as "Final Sale."

How to Initiate a Return

1. Contact our support team at contact@omnisourceretail.com with your order number and reason for return.

2. Once authorized, our team will issue return instructions and shipping details. Returns sent back without prior authorization will not be processed.

3. Customers are responsible for return shipping costs unless the return is due to a shipping error or defective product.

Damaged, Defective, or Incorrect Items Please inspect your order upon delivery. If an item arrives damaged, defective, or incorrect, contact us within 48 hours at contact@omnisourceretail.com with photos of the issue. We will arrange a replacement or issue a full refund at zero additional cost to you.

Refund Processing Once your return is received and inspected at our logistics center, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed back to your original payment method within 5 to 10 business days.